Guest Service Associate Resume - Tips And Tricks For Better Chances of Getting Hired - recruitment agencies

recruitment agencies

Guest service associates are the people responsible for greeting the incoming guests and assisting them in the registration process. They are generally required in hotels and motels. They process the necessary documentation and collect the payment from the guests. They also help the guests enquiring about the hotel facilities; handle the client requests and concerns promptly. Here we discuss the information about the guest service associate resume and the tips for making it more appropriate for the position. We also provide the resume sample for guest service associate to help you get complete idea of resume writing.

Guest service associates are usually needed in hotels to assist the customers. They handle number of job duties in the hotel and process the requests of the guests. They assist the guests' right from greeting and welcoming them till they check out. They work at the reception, welcome the guests, allocate the rooms, direct them to the hotel services, organize payments and make the check outs of the guest account. Whenever there is any problem or query to the customer, he contacts the service associate for help. Sometimes they have to exchange the foreign currency, collect the payment from guests, direct the incoming calls and assist the guests in making outgoing calls. The sample resume for the guest service associate will display the sections to be included in the resume and going through this sample you will understand what details you must include in these sections.

Sample Resume

Contact Information

Career Objective

An efficient guest attendant is always ready to help the guests and solve their queries. Looking for the guest service associate position in the renowned hotel or motel where I can serve the guests and sharpen up my skills and help the management in handling various tasks

Key Skills

Dynamic and charming with excellent communication skills Optimistic, reliable and energetic Possess strong computer skills Good interpersonal skills Ability to work in group Team player with multi-tasking ability and positive attitude Competent in speaking languages like English and German

Job Experiences

County Hotels, Houston (2007 - Present)

Designation - Guest Service Associate

Handled Responsibilities

Greeted the guests and assisted them in the registration procedure Answered the queries of the guests and provided satisfying answers Handled the guest complaints and resolved them in timely manner Responsible for executing the guest wakeup call logs Coordinated with the internal department processed the requests of the clients Allocated the hotel rooms to the clients and maintained the records of it Closed the guest accounts at the time of the checkouts Accepted the payment from the clients and handled all the money transactions Supervised the cleaning staff in the hotel and maintained the clean and hygienic conditions

Educational Credentials

Bachelor's Degree in Commerce (March 2006)

Houston University, Houston, USA

Personal Profile

Name - James Colin

Date of Birth - 2nd March 1980

Marital Status - Unmarried

Nationality - American

References

Mr. Joseph Feeders

Manager, County Hotels, Houston

Phone No. - 226-764-7687

E-mailID-federer.joseph@example.com

If required, you can present some more references. You can carry the separate sheet mentioning the names of the references at the time of the personal interview and provide it to the employer whenever demanded.

Kasturi Sharma is a good resume writer. She is professional in resume writing.She has written different types of resume like drug safety associate resume, guest service associate resume etc.

Author of this article does not allow you to republish/reprint this article without written consent.